What our Clients say about FAN

“Our advocate has been the absolute best help for us and our children. Thank you so much!”

“FAN is amazing and our advocate always goes above and beyond.”

“I appreciate that my advocates are always thinking about my family and our needs.”


A Parent’s Perspective

“I have never encountered such sincerity! Providing help, information and resources is a ‘job’ but doing so without any bit of judgement and with a genuine kindness and understanding is courageous! Thank you from the bottom of our hearts for making this journey seem less scary.”

“My advocate has been such a big help to our family this year with school, work, and home.” 

Family Access Network 2018-19 Client Feedback Survey Summary

During the spring of the 2018-19 school year, FAN conducted a client feedback survey.

The results were:
100% of respondents reported that FAN improved their lives
96% of families indicated the quality of service provided by their FAN advocate was “Great”

FAN helped many individuals and families thrive by connecting them to basic-need resources.

  • Individuals asked for and received FOOD resources 100% 100%
  • Individuals who asked for CLOTHING received it 100% 100%
  • Children who needed SCHOOL SUPPLIES received them 100% 100%
  • Children who asked for SCHOLARSHIPS FOR YOUTH ACTIVITIES received them 100% 100%
  • Individuals who needed help with HEALTH COVERAGE received it 80% 80%
  • Families who asked for assistance with HEATING received it 100% 100%
  • Those who asked for help with MEDICAL, DENTAL OR COUNSELING received them 100% 100%
  • Families who asked for assistance with something OTHER than listed received it 100% 100%
  • Individuals asked for and were helped with TRANSPORTATION resources 83% 83%
  • Individuals who asked for help finding EMPLOYMENT received it 100% 100%
  • Individuals who asked for help with HOUSING received it 75% 75%