In the words of a parent:
“Life changing.”
“Our FAN advocates are making a difference and care about the folks like me and mine who have been left on the battlefield with no armor and very little spirit left. Thank you.”
“My advocate is always willing to help and listen to the need of people. They are very kind and efficient and always try to find the help I need.”
“FAN saved my family. We had a tragedy, have been very down on our finances, and were unable to pay for anything. They are lifesavers!”
“Our FAN advocate is an angel. My daughter is happy and comfortable asking them for help.”
“Our FAN advocate is very caring. I really appreciate the help my child received with clothing at the beginning of the school year.”
Family Access Network 2021-22 Client Feedback Survey Summary
During the spring of the 2021-22 school year, FAN conducted a client feedback survey.
The results were:
100% of respondents reported that FAN improved their lives
98% of families indicated the quality of service provided by their FAN advocate was “Great”
FAN helped many individuals and families thrive by connecting them to basic-need resources.
- Individuals asked for and received FOOD resources 100%
- Individuals who asked for CLOTHING received it 100%
- Children who needed SCHOOL SUPPLIES received them 100%
- Children who asked for SCHOLARSHIPS FOR YOUTH ACTIVITIES received them 92%
- Individuals who needed help with HEALTH COVERAGE received it 100%
- Families who asked for assistance with UTILITY ASSISTANCE received it 100%
- Those who asked for help with MEDICAL, DENTAL OR COUNSELING received them 86%
- Individuals asked for and were helped with TRANSPORTATION resources 88%
- Individuals who asked for help finding EMPLOYMENT received it 100%
- Individuals who asked for help with HOUSING received it 94%
- Families who asked for assistance with something OTHER than listed received it 80%
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